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When a loss occurs, T&H Brokers is committed to working as a client advocate - ensuring that the insurance company involved in a claim is providing the necessary level of service and accurate knowledge of the policy terms and conditions. We remain actively involved throughout the entire process, from initial loss report to negotiation and payment of settlement. Working closely with T&H Brokers, every client receives top-tier attention and service.
T&H Brokers provide assistance in the following areas:
- Development of loss reporting and claim procedures, which include special account handling instructions
based on the needs of the client
- Monitoring and interpreting loss information
- Claim reviews and audits that include discussions with insurance company adjusters and their managers
- Proactive involvement on potentially serious losses
- Access to insurer's real time loss information.
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